Earthie Support
Send a support request that reaches the team directly.
Use this page for bugs, subscription problems, portfolio export issues, extension support, and feature requests. Requests are sent by email so the conversation can continue outside the app if needed.
Report broken flows, export failures, visual issues, and extension bugs with reproduction details.
Use the support inbox for subscription renewals, payment mismatches, or account-access problems.
Include the page, action you took, what you expected, and what happened instead. Screenshots can follow in email.
Replies go back to the email address you provide. Direct contact also works at eugeneboondock@gmail.com.
Recommended format
Keep subjects specific. Example: "Profile export PDF fails on portfolio with 600 properties" or "Extension token works but chat stays offline". The more concrete the subject, the faster triage is.
Open a support ticket
This form sends an email through Earthie support. Replies will go to the email address you provide below.